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Privacy Notice

Company Name: Alban Digital
Document Title: Privacy Notice
Topic: Data Protection
Date: 27/11/2024
Version: 1.0

1. Introduction

Alban Digital (“we,” “our,” or “us”) is a marketing agency providing a range of digital services to clients. We are committed to protecting your privacy and ensuring that your personal data is processed in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. This Privacy Notice explains how we collect, use, and protect your personal information.

By using our services, you consent to the collection and use of your personal data as outlined in this Privacy Notice.

2. Collection and Use of Personal Data

We collect personal data to provide our services and communicate with you effectively. This data may include:

  • Personal Identifiers: Name, contact details (email, phone number), address
  • Professional Information: Job title, company name, industry
  • Communication Data: Information you provide when contacting us (e.g., emails, phone calls, website forms)
  • Technical Data: IP address, browser type, operating system, and data collected through cookies

We may collect personal data in various ways, including:

  • Directly from you when you provide it to us via forms, emails, or our website
  • From third-party sources, such as social media platforms, business partners, or publicly available databases

3. Purpose of Processing

We process your personal data for the following purposes:

  • Providing Marketing Services: To deliver our services, including marketing consultancy, strategy development, and campaign management
  • Communication: To respond to inquiries, send updates, and communicate about our services
  • Client Management: To manage relationships with our clients and business partners
  • Legal Compliance: To comply with legal obligations, such as accounting, tax, and industry regulations

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Consent: Where you have given us explicit consent to process your data for specific purposes
  • Contractual Necessity: To perform a contract with you or take steps to enter into a contract
  • Legitimate Interests: For our legitimate business interests, provided these do not override your rights and freedoms
  • Legal Obligation: Where we are required to process data to comply with legal or regulatory obligations

5. Sharing Your Data

We do not sell your personal data. However, we may share your personal data with the following third parties:

  • Service Providers: Third-party companies that assist us in providing services (e.g., IT providers, payment processors)
  • Professional Advisors: Legal, financial, and other professionals who advise us
  • Business Partners: Where applicable, in connection with joint projects or marketing campaigns
  • Government or Regulatory Authorities: As required by law or to protect our legal rights

We ensure that any third parties with whom we share your data are GDPR-compliant and provide sufficient safeguards to protect your personal data.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Retention periods vary based on the type of data and legal requirements.

For example:

  • Marketing Communication Data: Retained for as long as you remain subscribed to our marketing communications
  • Client Records: Retained for the duration of our business relationship and for a period afterwards to comply with legal and tax obligations

7. Your Rights

As a data subject, you have the following rights regarding your personal data:

  • Right to Access: You can request copies of the personal data we hold about you
  • Right to Rectification: You can request corrections to any inaccurate or incomplete data
  • Right to Erasure: In certain circumstances, you can request that we delete your personal data
  • Right to Restrict Processing: You can request that we limit the processing of your personal data
  • Right to Data Portability: You can request your personal data in a structured, machine-readable format for transfer to another service provider
  • Right to Object: You can object to the processing of your personal data, including for direct marketing purposes
  • Right to Withdraw Consent: If we rely on consent for processing, you can withdraw it at any time

If you wish to exercise any of these rights, please contact us using the details below.

8. Cookies

We use cookies on our website to enhance user experience and analyze site traffic. Cookies are small text files placed on your device that allow us to recognize your preferences and track your activity on our site.

You can manage cookies through your browser settings. Please note that blocking certain cookies may affect the functionality of our website.

Cookie: Google Analytics

Name: _utma, _utmb, _utmc, _utmz

Purpose:  We use Google Analytics to collect information about how visitors use our site.
The cookies collect information anonymously, including the number of visitors to the site, where visitors have come to the site from and the pages they have visited. We use this information to compile reports and to help us improve the site.

9. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. While we use encryption and secure networks to safeguard your information, no system is entirely secure. You are advised to take care when sharing personal information online.

10. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. If we make significant changes, we will notify you via email or other means. The most current version of this Privacy Notice will be posted on our website with an updated revision date.

11. Complaints or Queries

If you have any concerns or questions about how we process your personal data, please contact us at:

Email: fromthewebsite@albandigital.com

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.

12. Contact Us

If you have any questions about this Privacy Notice or would like to exercise any of your data protection rights, please contact us using the information below:

Company Name: Alban Digital
Email: fromthewebsite@albandigital.com